latest UPDATE

COVID-19 RESOURCES

 8 October 2020

EAPworks is following and acting upon the advice of the Ministry of Health in relation to COVID-19. This is an evolving situation and as such, will be subject to change.

New Zealand is currently at Alert Level 1 (Auckland joined the rest of New Zealand at Alert Level 1 at 11:59pm on Wednesday 7 October).

EAPworks will continue to offer a 24/7 service at any alert level and will follow the government’s required safety guidelines.
 
Where appropriate, and in line with the restrictions of the alert level at any given time, we will meet with clients in-person, via phone or via video chat.

Good infection prevention control procedures for face-to-face appointments will be maintained, including:
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• Hand hygiene (i.e., washing with soap and water or use of an alcohol-based disinfectant), coughing/sneezing into your elbow or using a tissue (which is then safely disposed of followed by hand hygiene)
• Maintaining physical distancing of two metres at all times. Where this is not possible, wearing PPE (and after consultation removing safely, followed by hand hygiene)
• Performing hand hygiene prior to and at the conclusion of the appointment
• Disinfecting all surfaces prior to and at conclusion of the appointment
• Keeping accurate documentation, including names and times of all face-to-face appointments, for contact tracing purposes.

Prior to confirming a face-to-face appointment, the following screening question will be asked: Have you encountered COVID-19 or anyone (including yourself) showing any symptoms of the COVID-19 virus, now or in the past 14 days? 

If the answer is yes, we will only provide the options of a video session or phone session.

For any on-site requests, approval must be sought beforehand from our Wellbeing Manager, Julie Sames. Julie can be contacted at julie@eapworks.co.nz, or on mobile 021 312 825.

The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.

Please contact us on 0800 735 343 or info@eapworks.co.nz if you have any questions or concerns.

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