8 October 2020
EAPworks is following and acting upon the advice of the Ministry of Health in relation to COVID 19. This is an evolving situation and as such, will be subject to change.
New Zealand is currently at Alert Level 1 (Auckland joined the rest of New Zealand at Alert Level 1 at 11:59pm on Wednesday 7 October).
EAPworks will continue to offer a 24/7 service at any alert level and will follow the government’s required safety guidelines.
Where appropriate and in line with the restrictions of the each alert level, we will meet with clients in-person, via phone or via video chat.
Good infection prevention control procedures for face to face appointments will be maintained, including:
Prior to confirming a face to face appointment, the following screening question will be asked:
Have you encountered COVID-19 or anyone (including yourself) showing any symptoms of the COVID-19 virus, now or in the past 14 days?
If the answer is yes, we will only provide the options of a video session or phone session.
For any on-site requests, approval must be sought beforehand from our Wellbeing Manager, Julie Sames. Julie can be contacted at email@example.com, or on mobile 021 312 825.
The safety of our clients is always our primary concern and we are relying on you to exercise your own judgement to ensure you are not putting yourself or your people at risk.
Please contact us on 0800 735 343 or firstname.lastname@example.org if you have any questions or concerns.
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