Why invest in an EAP programme? |
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Improve Morale
Businesses with an EAP programme enjoy better morale and employee engagement. Improve Retention Businesses with an EAP programme have lower staff turnover. Improve Productivity Businesses with an EAP programme experience higher levels of productivity. |
What we offer |
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We offer a range of solutions for you and your employees. Tell us what you need and we will customise your solution.
Examples of our services include:
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What you can expect |
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We include the following in all EAPworks programmes:
Prompt Assistance 24/7 Support and advice is available on a 24 hour, on-call basis, 365 days a year. Trained practitioners Our team have a wide range of skills and experience. Key areas include: grief, relationships, stress, parenting, drug and alcohol, family violence, workplace issues (including change management, harassment, bullying and conflict), and career development. Resources We provide you with resource material and strategies to deal with any issues in a collaborative and professional manner. Formal reporting and regular feedback Information on service usage and trends is provided to you to assist in your HR and legislative requirements. Reports that reflect statistical and organisational trends are customised to the needs of your organisation, and can include:
Data is provided for statistical purposes only - your employees cannot be identified in any way as this would breach employee/practitioner confidentiality. A System for Manager Referrals Employees can contact us confidentially for an appointment or a manager can complete a formal referral for them, via our online form or by contacting us direct. At the conclusion of the sessions, any agreed feedback is given to you as appropriate, in consultation with the client. |
Additional Features |
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The following service features can be included in EAPworks programmes as required:
On-site Support Regular on-site EAP support in your workplace, as required. Developmental Workshops Customised workshops with relevant workplace topics are available to you throughout the year, eg wellness topics, budgeting, handling conflict creatively, workplace stress. Site Theme Weeks Workplace “Wellness Programmes” are supported by coordinating brochures, posters, workshops, and on-site support where requested. Brochures and Handouts On-site brochure stands are serviced with informative self-help material covering a wide range of subjects. Pamphlet topics cover personal, workplace and community issues. Personal and Business Coaching Coaching offers an on-going partnership with you designed to give you a range of lenses to focus on yourself and your situation through, providing insight, objectivity and solution-orientated action planning. Specialist Services Our practitioners have a range of skill and experience in key areas – grief, parenting issues, drug and alcohol, family violence, power and control issues, understanding of workplace contexts – especially change management and relationship dynamics. Couples counselling is a core skill and we are highly skilled in dealing with relationship issues. A number of our practitioners are DVA-accredited to deliver stopping violence programmes, and others are skilled in substance abuse counselling. |
Our Services |
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Trauma and Crisis Support
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EAPworks is a member of Crisis Intervention Management of Australasia and the Australasian Traumatic Stress Association.
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Change Support
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Career Services
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There are points in our life when we want to reflect on where we are going in our life and career. It can make a real difference to sit down and talk through your own situation with an impartial qualified career practitioner who understands people and today’s workplaces.
We offer a comprehensive suite of career services:
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Supervision | Coaching | Mentoring
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EAPworks’ experienced and accredited personnel help develop and empower people to reach their potential and achieve their personal and career goals.
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EAPworks provides professional supervision in the workplace with an accredited supervisor. Sessions are designed to meet individuals' needs.
Supervision provides a safe and confidential place to:
Team or group supervision is also available. |
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Managing Workplace Relationships
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Different relationship and power dynamics occur in every workplace. In most cases, the issues can be resolved amicably, however there are times when relationships can become strained and situations can get ‘stuck’ and awkward. Where you have a breakdown in communication, relationship or service within your workplace, you can get help through the professional intervention of an informal or formal dispute resolution process.
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Mediation
When you need to resolve a dispute, EAPworks is able to provide you with experienced professional mediators. This service provides you with an informal or formal mediation process, and helps get things back on track, instead of wasting your valuable time and energy. An Employment Lawyer is available for employers dealing with more intensive mediation and workplace conflict resolution. These experienced consultants aim for a mutually respectful outcome and to restore working relationships. Facilitation This service is often used where an impartial and independent trained facilitator is needed to assist your group to discuss and / or process issues affecting individuals and teams within your workplace. Such a service helps your team grow and move forward positively with whatever your current issues are. Harrassment / Workplace Bullying Support Harrassment and/or bullying in the workplace can potentially be very serious. EAPworks can provide support and strategies to assist in dealing with these situations. We have experienced personnel and relevant resource material available to assist you. You don't have to feel alone. Link to MBIE Guide to Preventing and Responding to Workplace Bullying |
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Workplace Training
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EAPworks’ goal is to promote positive workplace communities. Our training style is interactive and pragmatic, incorporating current workplace experiences and trends.
A range of topics are available and is customised to the needs of your workplace.
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All of our career practitioners are members of CDANZ and adhere to the standards of the professional organisation.
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